5 Types of AI Business Assistants You Can Build on PeerDesk

📅 2026-09-27 ✍️ PeerDesk Team ⏱️ 6 min read 📂 Product aiassistant-typesbusinessuse-cases

Not Just Chatbots: Specialized AI Agents for Every Business

PeerDesk isn't a generic chatbot builder. Each AI assistant type is purpose-built with specialized tools, knowledge, and capabilities. Here are the five most popular types — and what makes each one special.

1. AI Shopping Assistant 🛒

Best for: E-commerce, retail shops, product catalogs

Your AI shop assistant becomes a personal shopper for every customer. It knows your entire product catalog and can:

Search and filter products by any attribute
Compare products side-by-side with rich visual cards
Manage shopping carts with quantities and totals
Make personalized recommendations based on preferences
Handle the checkout flow conversationally

Example: "Show me wireless headphones under $100 with noise cancellation" — your assistant finds the perfect match instantly.

2. Customer Support Bot 🎧

Best for: SaaS companies, service businesses, any business with support needs

Train your AI on your knowledge base, FAQs, and documentation. It provides:

24/7 instant responses to common questions
Intelligent escalation to human agents when needed
Ticket creation and tracking
Multi-language support
Conversation history for context

Example: A hosting company uses a PeerDesk support bot to handle 80% of customer queries automatically.

3. Recruitment Assistant 👔

Best for: HR departments, recruitment agencies, companies hiring at scale

Automate your hiring pipeline:

Screen candidates against job requirements
Conduct structured initial interviews
Score and rank applicants automatically
Generate candidate summaries for hiring managers
Schedule follow-up interviews

Example: A startup uses their recruitment assistant to pre-screen 500 applicants for a developer role, shortlisting the top 20 for human interviews.

4. Health & Wellness Tracker ❤️

Best for: Healthcare providers, wellness coaches, personal health management

A sensitive, empathetic AI that helps users:

Track symptoms and medications daily
Monitor vital signs and health metrics
Provide gentle reminders for health routines
Generate health summaries for doctor visits
Detect concerning patterns and suggest check-ups

Example: An elderly care facility uses PeerDesk health trackers for daily check-ins with residents, alerting staff to any concerning changes.

5. Community Helper 🌍

Best for: Neighborhoods, expat communities, clubs, organizations

Your community's AI concierge:

Answer questions about local services and events
Connect people with relevant resources
Manage community announcements
Help newcomers get oriented
Coordinate group activities

Example: An expat community in Zurich uses their PeerDesk community helper to guide newcomers through registration, insurance, and finding an apartment.