Terms of Service

Last revised: October 29, 2026

Welcome to the Terms of Service (these "Terms") for the website peerdesk.app and its subdomains (the "Website"), and any related applications (the "Apps") operated on behalf of Myrax Core GmbH ("Company", "we", "us", "our"). The Website and any content, tools, features and functionality offered on or through our Website and the Apps are collectively referred to as the "Services".

These Terms govern your access to and use of the Services. Please read these Terms carefully, as they include important information about your legal rights. By accessing and/or using the Services, you are agreeing to these Terms. If you do not understand or agree to these Terms, please do not use the Services.

1. Who May Use the Services

You must be 18 years of age or older to use the Services. By using the Services, you represent and warrant that you meet this requirement.

2. User Accounts

Creating and Safeguarding Your Account

To use certain Services, you may need to create an account ("Account"). You agree to provide accurate, complete and updated information. You are solely responsible for any activity on your Account and for maintaining the confidentiality of your login credentials.

You must immediately notify us at nulllink@myraxcore.com if you suspect your Account has been compromised.

3. Using the Services

AI-Powered Agents

The Services provide AI-powered business agents ("Agents") that can perform tasks such as booking appointments, answering customer inquiries, managing schedules, and other business operations on your behalf. By using these Agents, you understand that:

• Agents are powered by artificial intelligence and machine learning technologies and may occasionally produce incorrect or incomplete outputs.
• You are responsible for reviewing actions taken by Agents on your behalf.
• Agents are not professional advisors — you should not rely on them for financial, legal, medical, or other professional advice.

Peer-to-Peer Communication

The Services include peer-to-peer (P2P) encrypted communication features. Messages and calls are transmitted directly between participants using WebRTC technology. We do not store the content of your P2P communications on our servers.

Acceptable Use

You agree not to use the Services to:

• Violate any applicable law or regulation
• Infringe upon the rights of others
• Distribute harmful, abusive, or objectionable content
• Interfere with the security or operation of the Services
• Attempt to gain unauthorized access to any part of the Services
• Use automated means to access the Services without our permission

4. Our Role: We Provide the Platform, Not the Offers

PeerDesk is software and hosting. We provide the tools with which businesses, associations, communities and individuals ("Operators") publish their own pages, offers, events and services and communicate with their own customers, members and visitors ("Customers"). We are an intermediary service provider only.

• Operators, not PeerDesk, are the sellers, service providers and organisers of what they offer. Any contract about an offer, booking, order, reservation, ticket or service is concluded solely between the Operator and the Customer. We are not a party to it.
• We do not check, endorse or guarantee the accuracy, quality, legality, safety or availability of offers, prices, descriptions, reviews or other content published by Operators or users, nor the identity or reliability of Operators and Customers.
• Where the platform ranks, filters, recommends or summarises results, it does so by the published criteria and, in part, with the help of AI. This is a convenience and not a recommendation or a warranty.
• We are not responsible for what happens between an Operator and a Customer, online or offline, including no-shows, cancellations, defective services, disputes, injuries or losses.

5. Payments and Financial Transactions

PeerDesk is not a bank, a payment institution, an escrow agent or a financial intermediary, and does not offer financial services. We do not receive, hold, transfer, convert or pay out money on behalf of Operators or Customers.

• Where an Operator accepts payment, this is done directly between the Customer and the Operator, using the Operator's own account with a third-party provider (for example a payment service provider, a bank, TWINT or an invoice). That provider's terms apply. We do not see or store card numbers.
• We accept no responsibility or liability for any payment, deposit, prepayment, refund, chargeback, fraud, failed, delayed, duplicate or disputed transaction, currency, exchange rate, fee, invoice, tax, VAT or accounting matter between users, or between users and third parties, however it was initiated, including through an Agent or any other feature of the Services.
• Operators alone are responsible for their prices, price indications, invoices, taxes, consumer-protection duties, anti-money-laundering duties and any licence their activity requires.
• If an Agent prepares, suggests or triggers a payment or any other transaction, you remain responsible for checking and confirming it. Do not use an Agent for transactions you cannot afford to have executed incorrectly.
• The only payments we handle are the fees you pay us for paid plans (section 9).

6. Credentials, Vault and Connected Accounts

The Services let you store credentials (such as passwords, API keys, tokens, identity documents and attributes) in an encrypted vault, and let you connect external accounts (such as email, calendar, social networks, blogs or shops) so that Agents can act for you.

• You choose what to store and what to connect. Only store credentials you are entitled to use and share with the service you connect. The terms of some third-party services forbid sharing credentials or automated access; checking this is your responsibility.
• Zero-knowledge. Vault content is encrypted in your browser with a key derived from your passphrase. We cannot read it and we cannot recover it. If you lose your passphrase or device access, the content is permanently lost. Keep your own backup.
• You are responsible for permissions. You decide which Agents may use which credentials and what they may do. You can revoke access at any time. Review what Agents do on your behalf.
• We are not liable for loss or damage caused by the use of credentials you stored or connected, for actions of third-party services, for locked, suspended or deleted third-party accounts, or for unauthorised access resulting from your devices, your passphrase or your sharing of them.

7. Operator Responsibilities

If you publish a page, listing, event or offer, or run an Agent that talks to Customers, you confirm and agree that:

• you have the right to publish everything you upload (text, images, logos, names, reviews, prices) and it does not infringe the rights of others;
• your information is truthful, not misleading and complies with applicable law, in particular the law against unfair competition, price indication, consumer protection, advertising, health, gambling, alcohol and age-restriction rules, and industry rules that apply to you;
• you have any licence, registration or permission that your activity requires;
• you handle personal data of your Customers lawfully. For that data you are the controller and we act as your processor, on the terms of section 8 of our Privacy Policy, which, together with our Data Processing Agreement, governs this processing;
• you do not send unsolicited marketing, and you obtain consent where the law requires it;
• you do not use the Services for anything that is illegal, deceptive, abusive, or that targets minors or vulnerable persons unfairly.

8. Content, Reports and Removal

Users and Operators are responsible for their content. We have no general duty to monitor content, but we act on reports.

• Report: to report content you believe is unlawful or infringes your rights, use the report form or write to nulllink@myraxcore.com with the address (URL) of the content, what is wrong and why, and your contact details. We review reports promptly.
• Action: we may remove or disable content or suspend an account if the content appears unlawful, infringes rights, harms others, or breaches these Terms, or if an authority or court orders it. Where reasonable and lawful we tell the Operator what was reported and why we acted, and the Operator may respond.
• Repeat infringers: we may close the accounts of Operators who repeatedly breach these Terms.
• You grant us the right to host, copy, display, translate and format your content to the extent needed to provide the Services.

9. Paid Plans, Renewal and Cancellation

• Some features are free; others need a paid plan. The price, the billing period (monthly or yearly), what is included and applicable taxes are shown before you subscribe. Prices are quoted in the currency shown.
• Automatic renewal: a paid plan renews for the same period until you cancel. You can cancel at any time in your account or by writing to us. Cancellation takes effect at the end of the paid period; fees already paid for a running period are not refunded unless the law requires it.
• If a renewal payment fails we may allow a short grace period, after which we may suspend the paid features. Your data is not deleted at once; see section 15.
• We may change prices or plans with at least 30 days' notice. If you do not agree, cancel before the change takes effect.
• Test environments and demo data are provided for trying the Services and carry no guarantee.

10. AI Features

Agents and other AI features use third-party language and image models. Their output can be wrong, incomplete, outdated or unsuitable, and similar inputs can lead to different outputs. AI output is not advice. You must review it before you rely on it or publish it, particularly where it concerns health, safety, money, legal or tax matters. You are responsible for content that an Agent publishes or sends in your name and for decisions you take based on AI output. Where we are required by law to tell you that you are talking with an AI, the Services do so.

11. Third-Party Services

The Services integrate with or link to third-party services (for example calendar, email, social networks, payment providers, AI providers, maps and hosting). Your use of them is subject to their own terms and privacy policies. We are not responsible for them, for their availability, or for what they do with data you send to them.

12. Intellectual Property

Our Rights

The Services, including all content, features, functionality, software, and design, are owned by Myrax Core GmbH or its licensors and are protected by Swiss and international copyright, trademark, and other intellectual property laws.

Your Content

You retain ownership of the content you create and share through the Services (see section 8 for the licence you grant us).

White-Label Branding

If you use the white-label branding features to customise your Agent's appearance, you represent that you have the right to use any logos, images, and branding materials you upload.

13. Disclaimers and Limitation of Liability

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE". To the fullest extent permitted by law we give no warranty that the Services are uninterrupted, error-free, secure, or suitable for a particular purpose.

To the extent permitted by law, our liability is excluded for slight negligence, for indirect and consequential damage, lost profit, lost savings, lost data and lost business, and for the acts and omissions of Operators, Customers and third parties. Where liability cannot be excluded, it is limited to the fees you paid us for the Services in the twelve months before the event. Liability for unlawful intent or gross negligence, for personal injury, and any liability that cannot be excluded under mandatory law (for example the Swiss Product Liability Act) remains unaffected (Art. 100 Swiss Code of Obligations). Mandatory consumer rights remain unaffected.

14. Indemnification

If you are an Operator or business user, you will indemnify and hold harmless Myrax Core GmbH and its officers, employees and agents from claims, losses, costs and damages (including reasonable legal fees) arising from your content, your offers, your transactions with Customers, your breach of these Terms or of the law, or from a third party's claim that relates to them.

15. Availability, Suspension, Termination and Your Data

We may change, limit or discontinue features with reasonable notice. We may suspend or terminate access immediately if you seriously breach these Terms, if the law or an authority requires it, or to protect the platform or others. You may stop using the Services and close your account at any time. After termination you can export your data for at least 30 days unless the law or the reason for termination prevents it; then we delete it as described in the Privacy Policy, except where we must keep it by law. Sections that by their nature should continue (liability, indemnification, governing law) continue to apply.

16. Governing Law and Jurisdiction

These Terms are governed by Swiss substantive law, excluding its conflict-of-law rules and the UN Sales Convention. The courts at the registered office of Myrax Core GmbH in Switzerland have exclusive jurisdiction, unless mandatory law gives a consumer another venue. If a provision is invalid, the rest remains in force. Only the English version is authoritative if translations differ.

17. Changes to These Terms

We may update these Terms. For material changes we give notice (by updating the "Last revised" date and, where appropriate, by email or in the app) with a reasonable period before they apply. If you keep using the Services after that, the updated Terms apply to you; if you do not agree, you may cancel before they apply.

18. Contact and Legal Notice

Myrax Core GmbH
Hartenfelsstrasse 17, 6030 Ebikon, Switzerland
UID: CHE-282.944.227
Managing director: Manoj Bhatia
Email: nulllink@myraxcore.com
Website: peerdesk.app